Practical support to make homes safer and lives easier
We help people restore safe, manageable living environments through specialist decluttering, clearance and cleaning services. Our work supports vulnerable adults, families and partner organisations across Suffolk, Norfolk and surrounding areas.
Every situation is different. Our team works with care, respect and understanding to create practical solutions that improve safety, wellbeing and independence.
Our Clearing and Decluttering Services
We provide sensitive, professional support tailored to each situation.
Hoarding & Decluttering Support
We provide practical & non-judgmental support to assist individuals who may be struggling with excessive items within their home.
Our teams are small and gender balanced to ensure comfort in what can often be a challenging time.
We help with:
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Reducing slips, trips & falls
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Reducing fire risks
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Maintaining tenancies
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Creating more usable environments
Property Clearance
Our clearance services specialise in helping those navigating their way through a bereavement, by being able to let go, safe in the knowledge that your loved one's belongings will be repurposed and passed onto those most in need.
All properties are cleaned and left presentable for either the landlord or new owners. We also offer basic gardening services to maximise the property's presentability.
We can, so you don't have to:
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Collect the keys away from the property & return upon completion
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Gather up important documentation and return
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Take meter readings
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Liaise with your chosen letting/estate agent throughout the process to ensure a seamless transition.
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Provide photos of the completed work.
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Accommodate and work around potential viewings (prior approval is required)
Cleaning Services
We provide a range of cleaning services that are tailored to your individual needs and requirements.
Whether you're the owner, tenant, landlord, family member, or friend of someone in need.
We help with:
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Deep Cleans
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General cleans
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Maintenance cleans
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Environmental cleans (Excluding after Death)
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End of Tenancy Cleans
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Pre Tenancy Cleans
Hospital Discharge Support
Returning home safely after a hospital stay often requires practical preparation. We work with hospitals, local authorities and families to ensure the home environment is safe, clean and ready.
This support helps reduce delays and enables individuals to return home safely and confidently.
We help with:
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Preparing homes for discharge
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Removing trip hazards
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Creating accessible living spaces
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Supporting safe recovery at home
Support for Unpaid Carers
We provided practical support to those unsung hero's that given so much, without them the system would struggle.
We are currently running the Helping Hands Project, which is exclusive to Suffolk and those aged 18+ .
We help with:
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Organisation
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Minor DIY related tasks (example, curtain poles & blinds)
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Small-scale decluttering
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Targeted cleaning.
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Minor Gardening Duties (Subject to weather conditions at time of booking)
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Patio cleaning
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Shed, fence & Garage door painting. (Subject to weather conditions at the time of booking)
The Benefits of Our Services
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Safer living: Creates a safer, healthier living environment by reducing hazards.
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Greater independence: Helps people safely manage their home and daily activities.
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Improved wellbeing: A calmer, organised environment supports mental and physical health.
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Reduced stress: Provides practical support during difficult or overwhelming situations.
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Improved social life: Creating a more welcoming environment enriches relationships with family, friends and neighbours.
Who we Help
We support a wide range of individuals and organisations, including:
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Individuals and families
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Carers and relatives
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NHS teams and hospitals
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Local authorities
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Housing associations and landlords
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Social care and support organisations
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Solicitors and estate professionals
Support for Carers: Practical help to ease the pressure
Caring for someone can be demanding. Through our Helping Hands Carers Project, we provide practical home support to help create safer, more manageable living environments.
Funded support may be available for eligible unpaid carers across Suffolk, supported by Suffolk Community Foundation and Suffolk County Council.
We can help with:
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Decluttering and organising
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Moving or assembling furniture
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Small DIY tasks
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Cleaning and paperwork sorting
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Garden clearance
Support is tailored to what would make the biggest difference to you.
What happens next?
Taking the first step can feel big. Here’s how we’ll support you.
01
Get in touch
Give us a call or send us a message. We’ll listen carefully, ask a few gentle questions and start to understand your situation.
02
We visit and talk things through
We’ll arrange a visit to see the space and understand what’s needed. There’s no judgment — just a calm, practical conversation about how we can help.
03
We agree a simple plan and dates
Together, we’ll decide what feels manageable and what the priorities are. We’ll explain any costs clearly and agree dates that work for you.
04
We carry out the work
Our team works sensitively and at a pace that feels comfortable. You stay involved in decisions about what stays and what goes.
05
We review and plan next steps
Before we leave, we make sure the space feels safer and more manageable. If further support is needed, we’ll talk through what happens next.